|
Congratulations. You've just purchased one of the finest sleep systems available, backed up by one of the finest warranties available. At SpringFree, we make the mattress that makes you more comfortable, and that includes replaceing or repairing any sleep set that fails to live up to our high standards for quality materials and workmanship. Take a few minutes to read over the warranty guidelines below.
Sealy SpringFree Warranty
Your SpringFree warranty protects you from the day you purchase your sleep set, and continues according to the "SpringFree Warranty Schedule" found on your card. If it becomes necessary for Sealy to repair or replace your mattress and/or foundation, this warranty will continue to protect you from the original date of purchase.
SpringFree Mattress Warranty Coverage
This warranty covers the following items during normal wear:
SpringFree Mattress
- Torn handles, stitches pulled out of the handle where sewn to the mattress, or tears in the mattress fabric where the handles are attached.
- Body indentations of 1 1/2" or greater.
- Sagging: Your mattress must be continuously supported by a matching box spring, or equivalent, with at least 5 legs or a rigid center support with at least 5 hardwood cross slats for queen and king sets. A rigid center support is equal to a support that extends from the frame to the ground.
SpringFree Box Spring:
- Splits in the wood frame.
- Squeaks, rattles or noises.
- Bent, loose or defective beams and/or center support rail.
- Loose or broken module wire.
- Compression of modules.
- Unstapling of modules.
- Sagging: A proper bed frame must contunuously support the box spring. For king and queen sets, a rigid center support with at least 5 legs or a rigid center support with at least 5 hardwood cross slats is necessary.
Items not covered by the SpringFree Mattress Warranty
Items and damages not specifically listed in the "SpringFree Mattress Warranty Coverage" section are not covered, including, for example:
Material fabric.
- Structural damage from using an improper bed frame. This warranty applies to queen and king size mattresses or box springs ONLY if they are used on an appropriate frame with a rigid center support having at least 5 legs or a rigid center support with 5 hardwood cross-slats.
- Used bedding or bedding sold "as is" and floor models.
- Bed height.
- Sheet fit.
- Comfort preference.
- Body indentations less than 1-1/2".
- Mattress damage due to an inappropriate box spring. A mattress is designed for full performance when used in conjunction with a matching foundation as part of a total sleep set.
- Replacement of another piece in the sleep set, unless such other piece is also defective.
- Mattress or foundation damage due to abuse.
- Transportation costs.
Extending the Comfort life and Support of your SpringFree Mattress sleep set.
Your new Sealy Posturepedic SpringFree mattress has one sleeping surface. This means you will never have to flip the memory foam mattress. This mattress has Comfort Life upholstery padding which increases its longevity and support performance. Body indentations can be a normal occurrence in your new mattress, and indicate that the upholstery layers are conforming to your body's individual contours. Do not attempt to sleep on the box spring or the non-sleep surface of the mattress as they are not made for that purpose.
If a Warranty Problem Occurs
Sealy makes every effort to be sure they manufacturer sleep sets with the finest materials available. If, however, you do discover a defect in your new Sealy Posturepedic SpringFree mattress box spring, simply contact Sealy, or write directly to Sealy at the address printed on the law label of your new sleep set. If a defect occurs during the warranty period (which is described in the SpringFree Mattress Warranty Schedule), Sealy will repair or replace (at Sealy's option) the defective mattress and/or box spring within a reasonable period of time.
In order for this Limited Warranty to be vaild, you must:
- Be the origianl consumer purchaser, and have purchased the sleep set from one of our authorized dealers in the United States or Puerto Rico.
- Provide a copy of the original store reciept, or other proof of date, place of purchase and purchase price.
- Provide the law label from the defective product.
If identical materials are not available at the time of products service, Sealy reserves the right to substitute materials of equal of higher value, or at our option, provide a refund. You'll be responsible for transportation costs of the product to and from the store factory, as applicable. Your Sealy Posturepedic True Form Mattress warranty does not cover products found to be in an unsanitary condition, or when the product failure is due to causes other than defective workmanship or materials. Please refer to the "Do's & Don'ts of Bedding Care" section of this brochure for proper sleep set care.
Exclusive Remedy/ Other Limitations:
ANY AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXCEED IN DURATION THE TERM OF THIS LIMITED WARRANTY, WHICH BEGINS WITH THE DATE OF PURCHASE BY THE CONSUMER. THE SERVICE TERMS STATED IN THIS WARRANTY SHALL BE THE CONSUMER'S SOLD AND EXCLUSIVE REMEDY IN THE EVENT OF PRODUCT FAILURE DURING THE WARRANTY PERIOD. SEALY SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT OR THE INABILITY TO USE THIS PRODUCT, OR FOR THE BREACH OF THIS OR ANY OTHER EXPRESS OR IMPLIED WARRANTY. Sealy does not warranty that this product is suitable for any person's medical condition. Sealy makes no warranty beyong what is contained in writing.
Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequental damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Sealy Posturepedic does not authorize any persons to create for it any other obligation or liability in connection with this warranty.
Do's and Don'ts of SpringFree Mattress Bedding Care
SpringFree Mattress Do's
- Do give your new sleep set time to "air" upon removal from its plastic packaging. Dispose of all plastic packaging as soon as possible.
- Do carry your mattress flat on its side. It's easier to handle and you'll be less likely to damage the mattress.
- Do keep your bedding clean. We suggest using a mattress pad, especially if children use the bed.
- Do replace the old box spring when purchasing a new mattress. An old box spring may not provide sufficient support. It may appear that your new mattress is sagging when it is really the boxspring, which supports the entire mattress.
- Do use an appropriate frame and center support for queen- and king-size mattress sets. Using the right support frame will ensure that your True Form Mattress warranty remains in effect.
SpringFree Mattress Don'ts
- Don't place your mattress near open flame or expose to fire. This mattress is not flame-or fireproof, and can ignite and/or burn is exposed to open flame or fire. When ignited, some bedding material can burn rapidly and emit smoke and hazardous gases.
- Don't smoke in bed. This mattress is manufacturered as required by federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes.
- Don't let anyone stand or jump on your mattress. It was not built for that kind of weight concentration or abuse.
- Don't allow your mattress to get wet because some of the upholstery materials may compress. Protect it from water or other liquids.
- Don't place a board between your mattress and box spring. Your sleep set is designed specifically to provide you with proper support, and the box spring plays an important role.
- Don't bend your mattress more than 20 degrees. Such treatment may damage the innerspring unit. Flex rather than bend the mattress when going through doorways.
- Don't remove the law tag label at the end of your mattress. This serves as a means of identifucation to establish your warranty rights.
- Don't use dry cleaning fluid of any type on your mattress. These chemicals will damage some of the construction materials.
* Optimized for SpringFree Mattress Warranty.
|